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Our seasoned Client Services team combines Qstream product expertise with extensive e-learning experience to deliver world-class service to our clients and their learners. Qstream offers private site clients a comprehensive set of services to ensure the success of their initial rollout and ongoing deployment.
Our Client Services team delivers customized training programs to clients around the world via web conferencing. Training can include introductory or advanced training for site owners, course authors, and management.
Client Services offers dedicated account managers who can assist with all phases of a Qstream deployment. From project planning to site customization to course setup and user registration, a dedicated account manager can provide strategic guidance and support to your team.
For clients who want to outsource Qstream administration, Client Services offers dedicated support. This can include ongoing site administration, user administration, course administration, and content assembly.
Our Client Services team publishes a series of documents for private site owners to share the best practices from our most successful clients. These whitepapers cover topics such as project planning, writing effective questions, and managing a Qstream rollout.
Qstream is quick and easy-to-use for learners. If learners do need support, our Client Services team is ready to help. Learners can submit questions about Qstream via email and receive a timely response. Content-related questions are handled by the client, who has the required domain expertise.