Preparing Your Sales Training for a Virtual World

As the COVID-19 pandemic has created unprecedented disruption throughout healthcare systems globally, it’s changed the way marketing and sales teams in life science companies engage and interact with physicians. Now, sales teams must pivot digitally to navigate their relationships and continue to provide patient-centric experiences.

Although the responsibilities of sales reps haven’t changed, shifting from face-to-face visits to virtual meetings will require reps to gain new knowledge, skills, and behaviors. So, what can life science companies do to reevaluate their marketing and sales training strategies to adapt to new barriers their teams will face with their customers?

Watch this LTEN webinar, sponsored by Qstream, to learn how sales training teams can leverage learning technology for virtual training to support the needs of sales reps in this new landscape. This webinar provides specific intel and approaches to:

  • Effectively transitioning from in-person selling and training to a remote workforce.
  • Supporting a distributed workforce with new hard- and soft-skills training for improving communication and people skills to stay connected with providers.
  • Scaling training and change management to support reps with the knowledge needed to communicate effectively and continue to perform.

Read more about this topic in this blog post, How Life Sciences Leaders are Supporting Remote Commercial Teams.


Chris Platanos
Director, Global Commercial Training Leader
Alnylam Pharmaceuticals

Elyse Almeida
Associate Director, Commercial Training & Development
Daiichi Sankyo

Pam JerdeePamela Jerdee
Senior Training and Education Manager
Fresenius Medical Care