Using Microlearning and Reinforcement for Improving Sales Proficiency
Sales training that uses infrequent, one-off sessions or corporate learning management systems haven’t been viable solutions for strengthening sales reps’ skills or articulating their knowledge to customers. As training and selling continues to be predominately remote in 2021 and beyond, microlearning has been highly adopted by sales enablement and training professionals. This has allowed for high engagement rates and greater knowledge retention. Qstream’s microlearning technology is a proven learning reinforcement tool that educates sales reps’ through scenario-based learning assessments. The Qstream experience applies spaced learning and repetition to reinforce critical knowledge and skills to improve sales proficiency. Analytics within the Qstream platform are used by frontline sales managers and sales leaders to see skill gaps and the capabilities of their sales reps’. This develops the insufficient competencies within their sales force.
At the 2021 Sales Enablement Festival, Ben Cheung, Senior Business Intelligence Consultant at Qstream, shows a demo of the major components of the Qstream platform: the engaging learning experience, simple content creation, and strong analytics.
Senior Business Intelligence Consultant