Full Unicode support lets you deploy Qstream in 17 languages out of the box, including English, German, French, Spanish, Italian, Japanese, Korean, Chinese, Russian, Portuguese, Polish, Turkish and more.
Support for single sign-on (SSO) technologies – including Active Directory (Microsoft® Windows), Okta, Salesforce.com and LDAP – centralizes Qstream access control within common IT security policies and eliminates the need for additional login credentials.
Qstream supports multi-region data hosting where proximity to the end user is important for compliance requirements. Additionally, Qstream’s infrastructure includes multiple redundancies to ensure ultimate reliability and scale during peak usage times. We also feature a Salesforce integration that enables your team to access their challenges and dashboards from directly within the CRM.
Points are awarded the first time questions are presented and upon mastery of each question. Sometimes you can earn additional points for timed questions.
Qstream uses the “spaced education” methodology which is scientifically proven to increase knowledge retention by 170%. Using scenario-based question & answer challenges, Qstream delivers bite-sized chunks of information at repeated intervals until you’ve mastered it.
Please contact your Qstream Program Manager and ask that they resend you the welcome email.
You can set a Vacation Hold so that you will not miss out on any questions. Log into your Qstream dashboard, click on the link under ‘Qstreams you are taking’ and then choose the Qstream Options tab. Scroll down to Vacation Hold, put in the dates you’ll be gone and click Update.
To unsubscribe from email notifications, log into your Qstream dashboard, click on Account settings under Quick Links at the top of the page, and adjust your email notification settings.
Quite simply, participants who answer new Qstream questions faster earn more points. It’s easy to do in just minutes a day without disrupting your workflow. Check out your inbox for new questions and challenge yourself to stay on top of the leaderboard.
You can download Qstream from the Apple App store (for iOS devices) or the Google Play store (for Android devices).
You can take the Qstream along with your participants and exclude your performance from the leaderboard.
Qstream suggests that managers send out an email before a challenge starts to let participants know it’s coming, give instructions on how to download the app and explain how Qstream can help them to improve their job performance.
You can log into the Qstream dashboard at any time and click on Insights at the top. From there, you’ll see a list of Qstreams you’re running. You can click on any of those individual Qstreams in order to get specific details. Reports include a general summary along with breakdowns of proficiency, engagement, leaderboard and a heatmap.
You are expected to take the time to create content for the Qstream, set up your participants for success before the Qstream starts and monitor progress throughout. During and after the Qstream, you can communicate with participants, management and leadership on proficiency insights to make recommendations for future initiatives of Qstream challenges.
Qstream is a SaaS (hosted) solution which is priced on a named user basis for either an annual or multi-year subscription. Per user pricing will vary based on the number of participants/reps, as well as the scope of functionality required. Volume discounts may also apply for large or global deployments. Set up a call with a Qstream expert to discuss your needs and they can walk you through the options.
If you’re looking for help with your Qstream contact, feel free to get in touch with your Client Services representative, your Customer Success Manager or email the Support Team.