Microcoaching

More effective coaching.
And the numbers to prove it.

Frontline managers have more responsibility, and less time, than ever before, which is why many of them fail to deliver the right amount of coaching – even though it’s an essential part of their job.

Too often, coaching is conducted “by the numbers” or activity levels and deadlines while a huge unknown – the capacity of the team to perform optimally – remains a key factor in knowing whether an employee has the right skills and knowledge to be a top performer. Qstream’s data-driven approach helps time-pressed managers know who, what, and how to coach, creating more meaningful and insightful coaching experiences.

Qstream Benefits

Turn top employees into top coaches

Once a top performer themselves, many managers are promoted into leadership roles without management or coaching experience. Qstream’s Analytics Engine identifies relevant coaching actions to help managers know exactly how and with whom to spend their valuable coaching time, while helping to develop managers’ coaching skills and improve overall team performance. Onboard communication tools make it just as easy for managers to reach out to specific individuals or the entire group directly from the dashboard.

Data-driven coaching that delivers results

No other solution delivers the data-rich capabilities insights — both qualitative and quantitative — available from Qstream. By blending knowledge and skills data, field and recorded video scenarios and observations, and CRM-sourced performance and productivity information, Qstream helps transform front-line managers into consistent, effective coaches.

Track the effectiveness of your coaching program

How do you know your coaching program is working? Qstream helps senior managers and executives gain insight into the effectiveness of their coaching program with a real-time online coaching actions report. Visual dashboards show senior leadership if coaching actions have been taken, and where they remain unresolved. With greater visibility into manager participation, executives, and training and enablement pros, can also help “coach the coach” more effectively.