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Rolling out a successful Qstream

We’ve created a step-by-step guide to ensuring the success of your first Qstream.

1Attend a Project Planning call with your Qstream Client Services Consultant

2Complete the Qstream Launch Request Form and Roster

3Build your content using Qstream Content Hub as a resource

4Submit final content (incorporating Qstream’s feedback if applicable). You’re halfway home!

5Test the Qstream content once it is built and provide final sign-off

6Your Qstream Challenge goes live. You’re all set!

User roles

In Qstream, users can be assigned to a role, and the functions listed on their dashboards are determined by their roles. All users must be registered to the Qstream company.

user_roles

Participant: Participates in Qstreams. Participants can receive and answer questions, view Qstream progress on their Dashboard, view all previous Qstreams they have been enrolled in, and edit their Profile settings. They can access everything under the “Participant” section. All other roles also include the “Participant” role.

Program Manager: Creates and manages Qstreams, including enrolling participants, defining spaced learning settings and reviewing questions included in a Qstream. Program Managers can access everything in the “Program” section.

Author: Creates and manages content. Authors can create Questions, organise sets of questions into Decks for use in one or multiple Qstreams, and assign Topics to Questions for robust learning analytics. Authors can access everything in the “Library” section of the Menu.

Admin: Manages company details, onboards and manages users and manages user groups. Admins can access everything in the “Admin” section of the Menu.

Custom: Custom roles can be assigned to provide any combination of access rights from the above roles.

Service Agent: You may be assigned a Qstream Service Agent to help you manage your overall Qstream Administration. A Service Agent’s access includes all of the Admin, Program Manager and Author access detailed above.

Allow-list information

As part of the Qstream service, participants are likely to receive emails on an ongoing basis while they use the platform. Qstream follows numerous best email sending practices including the use of DKIM, SPF and dedicated server IP addresses to maximise deliverability. While in general, there should be no specific configuration needed, some inbound mail systems may be configured with aggressive filtering practices and so it would be prudent to advise your IT department of the expected volume and sending domain of these emails in case there is a need to add them to an allow-list.

The information below should be provided:

Sending domain: qstream.com

Sending IP addresses: 168.245.43.95

208.117.52.211

149.72.217.169

Contact us for assistance

If you are in need of assistance you can send a support email to your Client Services representative.

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