Perpetos Improves Customer Sales Proficiency from 53% to 80%
BURLINGTON, Mass. – November 19, 2019 – Qstream, makers of enterprise-grade microlearning software that reinforces training to improve workplace proficiency and performance, today announced the results of the first Qstreams rolled out by its partner Perpetos, a leading global commercial excellence consultant. Using the Qstream microlearning app to reinforce sales excellence program content, Perpetos has seen sales proficiency and knowledge retention move from a baseline of 53% to 80%, a 51% proficiency improvement.
Qstream’s mobile microlearning application was selected by Perpetos as a continuous sales training reinforcement solution for their sales performance programs which help their customers improve conversion rates and lower the cost of sales. To date, Perpetos has rolled out multiple Qstreams across Europe simultaneously in 5 languages, helping to scale its commercial excellence program across a variety of industry verticals.
“At Perpetos, we integrate Qstream’s training reinforcement learning practices into our solution for a blended approach that combines e-Learning, workshops, coaching, peer to peer learning, and micro/spaced learning techniques for our customers,” said Pascal Persyn, CEO of Perpetos. “Qstream’s data-driven insights and personalized coaching allow us to know who, what, and where to coach, providing HR with the insights they need to audit and build our L&D programs cost-effectively and efficiently — reinforcing our goal of “implementing lasting changes” business-wide.”
Qstream’s mobile microlearning solution delivers and reinforces job-specific learning content in scenario-based micro-challenges which engage learners to improve long-term knowledge retention and drive behavior change. Real-time proficiency heatmaps and manager dashboards diagnose knowledge gaps that facilitate individualized coaching and help managers focus their attention where it is needed most.
“Qstream’s innovative methodology has helped Perpetos tailor its learning strategies for their customers’ field sales, line managers, and human resources personnel to increase knowledge retention and decrease costs,” said Qstream’s VP of Sales, Gary Greenberger. “Not only has our solution helped Perpetos help their customers be sales ready, it demonstrates a solid return on investment for their customers when they benefit from a sales proficiency increase from 53% to 80%. This is a meaningful result that improves sales performance.”